Job Introduction
Job Title: Office Administrator – Dental Laboratory
Job Purpose:
To carry out effective administration to ensure smooth flow of office procedures through to the laboratory. Supporting the office manager by carrying out office duties. Maintaining a positive and friendly company image by acting as the first line of contact to visitors, customers, online, and predominately via telephone.
Office Administrator Job Duties:
- Unpacking incoming dental impressions and booking these into our bespoke software package
- Booking out completed laboratory work on bespoke software package and contacting our customer base for missing information or to adjust completion dates via email and telephone
- Invoicing customers at end of month
- Maintaining our recording database and bespoke software customer log
- Diary management
- Taking card payments
- Liaising daily with drivers and couriers as requested
- Managing incoming correspondence by answering phone calls and emails
- Managing reception area and looking after visitors
- Answering all incoming phone calls and either dealing with enquiries or transferring them as necessary
- Maintaining stock lists and orders office supplies as needed
- Interacting with directors and carrying out their requests
- Assisting the office team Leader with yearly compliance and renewals, maintenance logs, accounts functions, and any other tasks as required
- Photocopying and filing appropriate documents as needed
Office Administrator Skills and Qualifications:
Prior Office experience preferred; Strong Attention to Detail; Ability to Work Without Supervision; Excellent Time Management Skills; Exceptional Communication and Customer Service Skills; Proficiency with Microsoft Office Programs; Strong Prioritisation and Organisation Skills; Ability to Handle Confidential Information; Strong Record Keeping Skills; Ability to Multitask.
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INDEM